Differences of Tour Operators and Travel Agents

Tour Operators & travel Agents are different in Malaysia! And the public have had the wrong perception for long time. In Malaysia, Tour Operators and Travel Agents are different and play different roles. In a factory scenario, a Tour Operator is like the production department and the Travel Agent is like the Sales Department…A Tour Operator is the organizer and provider of package holidays. It is often referred as the Ground Handler. The Tour Company will make contracts with hotels and resorts, airlines and ground transport companies like private cars, buses, vans, ferries and trains & etc. With all the necessary pricing and information compiled, the Tour Operator will draft detailed tour packages and distribute to Travel Agents in Travel Agent Directory in Malaysia and even overseas.The roles & responsibilities of a Tour Operator are booking and arranging:- Transportation: Chaffered Car, Chartered Bus & Van, Air Ticket, Train Ticket, Ferry Ticket, Cruise Ticket, other transit modes and even special vehicles like trishaw.
– Tour Guide: All Tour Guides must be licensed by the Ministry of Tourism Malaysia after attending and examined in a professional Tourist Guide Courses.
– Sight Seeing: Entrance for tourist destinations, eco-tour, adventures tour, jungle trekking, snorkeling & scuba diving, island hopping and even handicraft or cultural & living experiences.
– Food & Beverage: Breakfast, Tea Time or Tea Break, Lunch & Dinner, whether by set, buffet or packed food.
– Accommodation: Hotels, Resorts, Service Apartments, Camping Sites, Dormitories, Training Camps, Chalets, Tree Houses or traditional houses & habitats that accommodating travelers.
– Activities: Tele-match, treasure hunt, paint ball, team building, outside office meeting…
– Special Events: Company dinner, karaoke contest.On the other hand, Travel Agents do not operate tours. Travel agencies gives traveling advices to travelers, promote and sell the tour packages that they have from various Tour Operators, then administer the tour bookings. Travel Agents usually are set up in prime locations with heavy traffic such as beside the main roads, inside crowed shopping malls or at the ground floor of a landmark building.The roles & responsibilities of a Travel Agent are:- Selling ells travel related products and services, particularly package tours to end-user customers on behalf of third party travel suppliers, such as airlines, hotels, tour operator and tour companies, and cruise lines & etc.
– Most travel agents have a special department devoted to travel arrangements for business travelers, while some agencies specialize in commercial and business travelers.
– Some also serve as general service agents for foreign travel companies in different countries.
– Act as an agent for tour packages:
– Buy tour packages or tour services at discounts & sell with profits.
– Get commissions from suppliers & other tour companies.
– Act as a ticketing agent for transportation (e.g. airlines, ferry, bus, train & etc).
– Other commercial operations are undertaken: insurance, travel guides, car rental, Bureau de change, private tour guide & etc.
– Offer impartial travel advice to the customer.Next time, if you traveling in small group less than 10 travelers, it is advisable to engage a Travel Agent. Do not try to find the best travel agent in Malaysia. There is no such myth! Just go with the travel agent that suit your traveling needs and budgets or the tour agent that you trusted the most. However, if you are organizing a group tour like company tour, a Tour Operator will be able to provide you a more suitable tailor-made service.The above information are guidelines and advices that 88Holidays provided to its Corporate Clients in organizing group tour. It is simple but useful information to help organizing a successful company tour with many years experiences.

How Travel Agents Can Use SEO to Benefit From the Sheer Numbers

According to the US Travel Association, the spending for leisure travel, both domestic and international, totaled more than $52 billion in 2010. Of this $82 billion was generated in tax revenue. It is reported that U.S. residents, took1.5 billion personal and leisure trips in 2010.What this means is this is not only a good time to be a travel professional, but an excellent time to spread your wings as an outside travel consultant, either part-time or full-time.In 2010, international traveler spending totaled $134 billion and Americans spent a total of $103 billion overseas, creating a trade surplus of $32 billion for the U.S. There were over 59 million international arrivals into the United States in 2010, with over 26 million from overseas and 33 plus million from Mexico and Canada.International travel to the United States, directly supported over 900,000 U.S. jobs with $24+ billion in wages.With numbers like this, travel is not only a good business to be in, but has an extremely profitable forecast for the coming years, along with expected growth in personal travel services.Where and how travelers purchase travel will always include the best prices, and the most benefits. Mega travel sites will continue to play an important role in setting the standards of cost, expectations and things to do, once you get to a select destination.It is expected that web sites, which compare airfares, from many different sites, will continue to grow in popularity and more than likely will become the norm when searching for cheap airfare on regular scheduled flights. It remains to be seen if the “book early discounted airfares” will be included in the comparison searches, or will remain only on the websites of the designated airlines.The questions of how many airfare consolidated businesses will remain open, appears to be one of the next hot topics in the travel industry. But, through it all, personalized travel professionals are expected to do well, and might want to gear up for learning how to snag more online clients.There are over six million searches a month for the keywords: airfare tickets, and over 9 million searches for keywords: cheap airfare. However, there are twice as many searches for the keyword: travel agency, than there is for the keyword: travel sitesWhat this says is, millions of people are looking for travel deals every month. Being found by these millions of travelers should be any travel agent’s first priority. It is a world of digital communication, and the one who communicates, most effectively, online wins. Travel professionals will need to learn and understand keywords, such as: Facebook, Linked In blog, twitter, email campaigns, articles, electronic press releases, social bookmarking, forum posting, e-classifieds, RSS Feeds, back links, directories and how these keywords tie into one another. These are just a few of the major keywords, which will become more important to travel professionals who market online. This does not include the phone apps, and being able to book a client to anywhere in the world from your cell phone, or mobile marketing, which is the latest marketing techniques.

New Service Business Ideas, 3 Hot Ideas To Make Money

To make real profits with a business you should be looking to provide a service that has low competition in your area and fills a gap in the market. Below I have outlined 3 of my favorite ideas from the many that I have reviewed.Spyware/Virus Removal: I used to think that this was an add-on business service but have known many people, including myself, that have paid good money to have their infected computers fixed. In reality there are very low-cost information packages that show you how to easily remove Spyware and Viruses from computers, and marketed correctly this growing business area should see good profits as competition from the repair shops is expensive and people will pay to get their computers sorted out quickly.
Headstone Cleaning: I read recently about a guy that makes many thousands a year from offering a headstone cleaning service to his local community. Cleaning marble, limestone, granite and metal headstones on behalf of loved ones is not so specialist that a person with a bit about them couldn’t duplicate this in their area and make a good repeat business. What I particularly like about this business is that it is respectful and not difficult to get yourself known as the person offering this service. Add-on services could include headstone maintenance and flower placement if people are not able to attend to their loved ones.
Christmas Light Installation: If I told you I know of guys making up to $100,000 a year in a few weeks installing outside Christmas lights then I bet that will surprise you, it did me too.Christmas light installers can make an annual income in a few weeks, and although I have seen two or three mentions in the national press and on TV about this business I believe that this business can be offered in many towns and succeed. I know of a few people that have remarked that they would take up this service if it was offered.